Shipping policy

Last updated 1 Sep 2026

v2.0

Orders fulfill to the continental US only, and our retail partners can fulfill orders to states except for the following:

  • Alabama
  • Alaska
  • Arkansas
  • Hawaii
  • Mississippi
  • Montana
  • Oklahoma
  • Utah

Please note orders cannot ship to a PO Box.

Orders are fulfilled in 3-5 days. Standard delivery can take another 3-8 business days, depending on location. Your product will be delivered straight to your door and any order containing alcohol will require an adult signature and ID check upon delivery.

Who will ship my product?

Our product is being shipped by a 3rd party partner (AccelPay's retailer network).

Orders containing alcohol are fulfilled by licensed, third-party alcohol retailers in the AccelPay network. Retailers use a variety of fulfillment carriers including GLS, UPS. etc.

If your order contains both alcohol and merchandise, they will be sent in separate shipments.

Do I have to be at home to receive my product?

Yes, someone 21 or older with a valid ID must be available to sign for the products.

IMPORTANT: Someone MUST be home to receive your delivery! If no one is available, the carrier will make two more attempts (usually the next day). After that, the order is returned to one of our licensed, third-party retail partners, which incurs additional shipping fees. To avoid this, please plan ahead—if your order is returned, you’ll have two options:

  • Reship your order for $40
  • Receive a refund minus a $25 shipping fee

We appreciate your help in ensuring a smooth delivery!

Why is signature required for shipments?

By law, only individuals of 21 years and older are allowed to buy alcoholic beverages. Because the product is shipped or delivered, the carriers must make sure that the purchaser as well as the recipient, on his/her behalf, is 21 years and older. If no signature can be collected, the carrier will leave a notice for a second or third attempt or further shipping instructions. After that, the shipment will be returned to the sender at cost to the customer.

Can an order that has been shipped be tracked?

Yes, once your order is shipped, you will receive an email with the carrier name, order and tracking number.

Delivery Attempts

Our delivery service will make up to three attempts to deliver the package to the intended recipient at the provided address.

Undeliverable Package

If the package remains undeliverable after three delivery attempts, it will be deemed “undeliverable” and returned to the retailer.

Recipient Responsibility

The recipient of the undeliverable package will be responsible for paying the following fees:

  • If a refund is requested, the recipient would be charged an Undeliverable Package Fee, a flat fee of $25, which will be deducted from their refund.
  • Original shipping cost is non-refundable.
  • If a Reshipment is requested, a flat fee of $40 will be charged to cover both the reshipment and the undeliverable package fee.
  • Other fees may apply due to order contents.