Returns and Refund Policy

Last updated 27 Aug 2026

v2.0

Can I change my order?

Unfortunately, orders cannot be edited after they are placed. If you need to cancel your order, please email support@ardnahoedistillery.us before the order ships.

Can I return my order?

Orders that contain alcohol cannot be returned or exchanged. If you received the wrong item in your order, please email support@ardnahoedistillery.us and we will make it right.

Can I cancel my order?

Orders may be requested to be canceled until they are shipped. A request to cancel does not guarantee cancellation. Please send requests to support@ardnahoedistillery.us.

Can I get a refund?

We can process refunds on a case by case basis. Please send us a photo of the damaged or incorrect shipment to support@ardnahoedistillery.us.

What happens if my order arrives damaged?

If your order arrives damaged, our team will work to make it right! Send us an email support@ardnahoedistillery.us with a photo of the damaged order and we will coordinate a reshipment within 3 business days.

Merchandise

In the event you are not satisfied with your purchase we provide a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as it was when you received it, unworn or unused, with tags, and in its original packaging. You will also need your order number so we can confirm your purchase date. THIS ONLY APPLIES TO MERCHANDISE AND DOES NOT APPLY TO ALCOHOL.